The an iGPS Device Device is warranted against manufacturer defects for 90 days from the date of purchase.
- If you are having technical difficulties, please see our Frequently Asked Questions page for more information.
If you believe the issues you are having with your device are due to manufacturer defect, please complete the form on the right and a customer care specialist will be in touch with you. The date/time of this form submission will be used to determine if the warranty request meets the 90 day deadline.
iGPS Watch, Inc. (“iGPS”) warrants to the original purchaser that your iGPS DeviceTM electronic device (“iGPS Device””) shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the “Warranty Period”).
iGPS does not warrant that the operation of an iGPS Device will be uninterrupted or error-free. iGPS is not responsible for damage arising from failure to follow instructions relating to the Product’s use.
If a hardware defect arises and a valid claim is received by iGPS within the Warranty Period, iGPS will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the Products are sold by iGPS itself or through its authorized reseller or agent, and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.
To obtain warranty service please contact the company at 800-723-4955 or online at http://igpswatch.com/contact/.
This warranty does not apply to a Product or part of the Product that has been altered or modified (e.g., to alter functionality or capability) by anyone who is not a representative of iGPS. In addition, this Limited Warranty does not apply: (a) to damage caused by accident, abuse, misuse, water, fire, earthquake or other external causes; (b) to damage caused by operating the Product outside the permitted or intended uses described by iGPS or with improper voltage or power supply; or (c) to damage caused by service performed by anyone who is not a representative of iGPS. No iGPS reseller, agent, or employee is authorized to make any modification, extension, or addition to this Limited Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, iGPS SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF iGPS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. There is no technology solution that can replace the direct supervision of your Loved Ones. The accuracy of the iGPS products can be based upon many factors outside of our control, including the availability of a GPS signal, the availability of nearby WiFi networks, the strength of the cellular signal and your own proximity to the device. Many indoor locations and nearby tall buildings can interfere with GPS and other digitally transmitted signals. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This Limited Warranty shall be governed by the laws of the State of Florida without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.